Official Merchandise Store for rock band Sea of Satellites
Our Merchandise is made to order, therefore we do not offer a traditional refund/return policy. However, if there is a a problem with printing/quality/etc, please let us know via our contact page with your proof of purchase/Order # and we will do our best to help you and make things right. We truly appreciate your support.
Additional non-returnable items:
Downloadable software products
Please do not send your purchase back to the manufacturer
We can only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email on our contact page.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
Our Merchandise Items are made to order and can take 6-8 business days to reach you from our suppliers.
ATTENTION DUE TO COVID 19 the wait times can occasionally be up to 2 weeks for printed or embroidered merchandise.